Customer Service

Sales Strategy – A defined approach

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sales customer client

One of the terrifying worries faced by a salesperson is being viewed as too pushy by a customer. We have all heard stories about how people love to shop for their convenience but hate to buy from a forceful salesperson. Customers hate to be a target. So when you are offering to sell in something, […]

Customer Service

Recognising a unique startup business opportunity

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Recognising unique startup business opportunity

When looking to start a business, it can be a challenge in recognising a unique opportunity from a poor one. However, selecting a genuine and unique business is the key to a successful future. So what questions need answering? Here we give you four key points to consider and get you on your way: Does This […]

Customer Service

Recognising the potential in a prospective employee

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Recognising the potential in a prospective employee

Recognising the potential in a prospective employee could be the key to your business succeeding. It has been proven that investing time and money into building a successful team is extremely profitable in the long-term. Many companies continuously say that their employees are responsible for the biggest part of their success. But how to recognise […]

Customer Service

Superior customer service leads to sales

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customer service leads to sales

I’ve been in the customer experience game for over 20 years now, working in industries such as IT, Food & Beverage, Retail and the Services Industry and this has led me to believe that superior customer  service leads to sales. That statement sounds like a no brainer right? I believe that in every industry there is […]